Luang Prabang, Laos
Contact &
Transport
Guest Services is available 24 hours for in-stay requests. For pre-arrival enquiries, our team typically responds within 24 hours on business days.
Write to us directly
The Namkhan
Ban Donkeo, Luang Prabang, 06000 Laos. The Namkhan Resort, 13, 06000 ບ້ານດອນແກ້ວ, Laos
+856 20 99 175 617
Guest Services: 24 hours / in-stay Pre-arrival enquiries: within 24 hours on business days
What to include in your enquiry
A short note on what to include in your enquiry helps our team respond with the right detail. The more context, the better the response.
Rooms & Villas
Room type, dates, number of guests, any preferences.
Retreat Packages
Retreat type and package tier (if known), preferred dates.
Airport & Railway Transfers
Arrival date, time, flight or train number, passenger count.
Private Events & Weddings
Event type, approximate guest count, preferred dates.
Honeymoons & Anniversaries
Dates and any in-room setups, dining, or spa sessions you'd like arranged.
Special Requests
Dietary needs, accessibility, children's ages, or anything else.
Airport & railway transfers
The Namkhan arranges private transfers from Luang Prabang International Airport and the Laos-China Railway station. Provide your arrival date, time, and flight or train number when you enquire, we ask for at least 24 hours' notice to confirm.
Return transfers to the airport or railway station can be arranged with Guest Services during your stay.
Before you ask, you might find the answer
Many questions are covered already, rooms and capacity, what's included with each stay, retreat package details, the Jungle Spa, and how to get here.